Manager - Human Resource

Key Responsibilities:

 

  1. Talent Acquisition:
    • Oversee the recruitment and selection process to identify and hire top talent for the organization.
    • Develop and implement effective recruiting strategies and maintain a talent pipeline.
  2. Onboarding and Orientation:
    • Facilitate the onboarding process for new employees, ensuring a smooth transition into the company.
    • Conduct orientation sessions to familiarize new hires with company policies, culture, and job expectations.
  3. Performance Management:
    • Develop and manage performance appraisal and feedback processes.
    • Work with managers to set performance goals and provide support for employee growth and development.
  4. Employee Relations:
    • Act as a point of contact for employees to address concerns, disputes, or grievances.
    • Foster a positive work environment and resolve employee issues in a fair and effective manner.
  5. Training and Development:
    • Identify training needs and design development programs to enhance employee skills and capabilities.
    • Promote ongoing learning and development opportunities for staff.
  6. Compensation and Benefits:
    • Administer the company’s compensation and benefits programs.
    • Ensure that compensation packages are competitive and aligned with industry standards.
  7. Workforce Planning:
    • Collaborate with department heads to assess staffing needs and develop workforce plans.
    • Plan for future talent requirements to support the company’s growth and objectives.
  8. Policy and Procedure Development:
    • Develop and update HR policies and procedures in compliance with labor laws and best practices.
    • Ensure that HR policies are communicated and understood by employees.
  9. Compliance and Legal Affairs:
    • Stay informed about labor laws and regulations and ensure company compliance.
    • Manage employee records and documentation to meet legal requirements.
  10. HR Reporting:
    • Maintain HR data and generate reports on HR metrics, such as turnover, engagement, and performance.
    • Use data to provide insights for informed decision-making.
  11. Team Management:
    • Lead and manage a team of HR professionals, including HR coordinators and administrators.
    • Provide guidance, training, and support to ensure team performance and professional growth.

 

Qualifications:

 

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
  • Proven experience in human resource management, preferably in a dynamic and international trade-oriented environment.
  • Strong knowledge of HR laws, regulations, and best practices.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Leadership and team management skills.

Manager - Sales & Marketing

Key Responsibilities:

    • Strategic Planning
        • Develop and implement integrated sales and marketing strategies aligned with business objectives and revenue targets.
        • Identify target markets, customer segments, and product/service positioning.
    • Team Leadership
        • Lead and manage both sales and marketing teams, including executives, account managers, coordinators, and content creators.
        • Provide training, mentorship, and performance feedback to drive team growth and effectiveness.
    • Market Research & Intelligence
        • Conduct market research to analyze trends, customer needs, and competitive landscape.
        • Use insights to refine sales approaches and marketing campaigns.
    • Brand & Content Management
        • Oversee brand development and ensure consistent messaging across all platforms.
        • Supervise creation and promotion of marketing content (blogs, videos, social media, email campaigns).
    • Campaign & Collateral Execution
        • Plan and execute marketing campaigns across digital and traditional channels.
        • Develop sales collateral and presentations to support client acquisition and retention.
    • Lead Generation & Pipeline Management
        • Design lead generation strategies and manage the sales pipeline from prospecting to conversion.
        • Implement and optimize CRM systems for tracking and reporting.
    • Client Relationship & Engagement
        • Cultivate long-term relationships with importers, exporters, and strategic partners.
        • Engage clients through personalized communication and feedback loops.
    • Negotiations & Contracting
        • Participate in high-value negotiations and support the team in closing complex deals.
        • Ensure all contracts are accurate, compliant, and aligned with ICC standards.
    • Digital Presence & SEO
        • Manage the company’s online presence including website, SEO/SEM, and social media.
        • Enhance visibility and engagement through targeted digital strategies.
    • Performance Reporting & Analytics
      • Prepare detailed sales and marketing reports to assess performance.
      • Use data-driven insights to optimize strategies and inform decision-making.

     

    Qualifications:

    • Bachelor’s or Master’s degree in Sales, Marketing, Business, or related field. 
    • Proven experience in sales and marketing management, preferably in international trade. 
    • Strong leadership, negotiation, and project management skills. 
    • Excellent communication, analytical, and creative thinking abilities. 
    • Proficiency in CRM, marketing automation, and analytics tools. 
    • Familiarity with digital marketing, SEO, and international contracting norms.

Manager - Accounting

Key Responsibilities:

 

  1. Financial Reporting:
    • Oversee the preparation of financial reports, including income statements, balance sheets, and cash flow statements.
    • Ensure that financial reports are accurate, compliant with accounting standards, and submitted in a timely manner.
  2. Accounting Team Management:
    • Lead and manage the accounting team, including accountants and financial controllers.
    • Provide guidance, training, and support to ensure the team’s performance and professional growth.
  3. Budgeting and Forecasting:
    • Develop and manage the company’s budget, including revenue projections, expense budgets, and financial planning.
    • Create financial forecasts and models to support decision-making.
  4. Financial Analysis:
    • Analyze financial data to assess the company’s financial performance, identify trends, and provide insights.
    • Conduct cost analysis, evaluate investment opportunities, and recommend financial strategies.
  5. Compliance and Regulatory Standards:
    • Ensure that accounting practices adhere to accounting regulations and standards.
    • Stay updated on changes in financial regulations and ensure adherence.
  6. Financial Controls:
    • Establish and maintain financial controls to prevent fraud, mismanagement, and financial irregularities.
    • Monitor compliance with financial policies and procedures.
  7. Audit Preparation:
    • Prepare financial data and documentation for external audits.
    • Coordinate with auditors and regulatory authorities to facilitate the audit process.
  8. Taxation and Compliance:
    • Oversee tax planning and compliance, ensuring that the company adheres to tax regulations in import-export activities.
    • Liaise with tax authorities and provide guidance on tax-related matters.
  9. Treasury Management:
    • Manage the company’s cash flow, including cash balances, cash disbursements, and cash investments.
    • Optimize treasury operations to support import-export activities.

 

Qualifications:

 

  • Bachelor’s or Master’s degree in Accounting, Finance, or a related field.
  • Professional certifications such as CPA (Certified Public Accountant) are preferred.
  • Proven experience in accounting and financial management, preferably in the import-export or international trade industry.
  • Strong leadership, team management, and financial analysis skills.
  • Excellent knowledge of financial regulations and accounting standards.
  • Proficiency in financial software and tools.

Manager - Customs & Compliance

Key Responsibilities:

 

  1. Customs Compliance:
    • Ensure that all import and export activities comply with international trade regulations, customs laws, and related requirements.
    • Keep abreast of changes in customs regulations and ensure that the company operates within the legal framework.
  2. Documentation Management:
    • Oversee the preparation and accuracy of import and export documentation, including customs declarations, permits, licenses, and certificates.
    • Ensure that all required paperwork is submitted correctly and in a timely manner.
  3. Customs Brokerage:
    • Manage customs brokerage relationships and facilitate smooth clearance of goods through customs.
    • Work with customs brokers to resolve any issues related to import and export clearance.
  4. Tariff Classification:
    • Classify imported and exported goods correctly according to applicable tariff codes and classifications.
    • Determine and apply the correct duties, taxes, and trade preferences.
  5. Risk Assessment and Mitigation:
    • Identify and assess potential customs and compliance risks, such as trade sanctions, embargo regulations, and trade barriers.
    • Develop and implement risk mitigation strategies.
  6. Internal Compliance Programs:
    • Establish and maintain internal compliance programs to ensure that company operations adhere to regulations.
    • Educate and train employees on compliance standards and best practices.
  7. Audit and Reporting:
    • Conduct internal audits to evaluate compliance with customs and trade regulations.
    • Prepare compliance reports for review by the executive team and relevant authorities.
  8. Trade Agreements and Preferences:
    • Stay informed about international trade agreements, such as free trade agreements, and their implications on import and export activities.
    • Maximize benefits from trade preferences when applicable.
  9. Regulatory Liaison:
    • Establish communication and cooperation with customs authorities and government agencies responsible for trade and compliance.
    • Represent the company in customs-related matters and maintain positive relationships.
  10. Team Management:
    • Lead and manage a team of customs and compliance specialists.
    • Provide guidance, training, and support to ensure team performance and professional growth.

 

Qualifications:

 

  • Bachelor’s or Master’s degree in International Trade, Customs Compliance, Business, or a related field.
  • Extensive experience in customs and compliance management, preferably in the import-export industry.
  • In-depth knowledge of international trade regulations, customs procedures, and trade compliance requirements.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and negotiation skills.
  • Leadership and team management skills.

Manager - IT & Technology

Key Responsibilities:

 

  1. IT Strategy:
    • Develop and implement the company’s IT strategy aligned with business goals and technology trends.
    • Identify opportunities to enhance technology capabilities for better support of business processes.
  2. Technology Infrastructure:
    • Manage and maintain the company’s IT infrastructure, including hardware, software, networks, and data centers.
    • Ensure the security, reliability, and scalability of IT systems.
  3. Data Management:
    • Oversee the storage, retrieval, and security of company data.
    • Implement data management policies and backup procedures to safeguard critical information.
  4. Cybersecurity:
    • Develop and maintain cybersecurity protocols to protect the company’s data and systems from cyber threats.
    • Ensure compliance with data protection and privacy regulations.
  5. Software Development:
    • Manage internal software development projects, including planning, development, testing, and deployment.
    • Collaborate with developers and programmers to create and maintain custom software solutions.
  6. IT Support:
    • Provide technical support to employees, troubleshoot IT issues, and ensure smooth day-to-day operations.
    • Establish an IT helpdesk for addressing user queries and problems.
  7. Technology Procurement:
    • Oversee the procurement of IT equipment, software licenses, and technology-related services.
    • Negotiate contracts with technology vendors to secure favorable terms.
  8. Project Management:
    • Lead and manage Internal IT projects, ensuring they are delivered on time and within budget.
    • Collaborate with other departments on technology-related initiatives.
  9. Team Management:
    • Lead and manage a team of IT professionals, including IT administrators, developers, and support staff.
    • Provide guidance, training, and support to ensure the team’s performance and professional growth.
  10. Budget Management:
    • Manage the IT department’s budget, including resource allocation, cost control, and cost-effective technology solutions.

 

Qualifications:

 

  • Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT management, preferably in an import-export or international trade setting.
  • Strong knowledge of IT infrastructure, cybersecurity, software development, and project management.
  • Excellent problem-solving and communication skills.
  • Leadership and team management skills.
  • Familiarity with emerging technologies and their potential business applications.

Manager - Finance

Key Responsibilities:

 

  1. Financial Strategy:
    • Develop and implement financial strategies and plans that align with the company’s import-export operations and financial goals.
    • Ensure that financial strategies support sustainable growth.
  2. Financial Team Management:
    • Lead and manage the finance team, including financial analysts, accountants, and financial controllers.
    • Provide guidance, training, and support to ensure the team’s performance and professional growth.
  3. Financial Reporting:
    • Oversee the preparation of financial reports, including income statements, balance sheets, and cash flow statements.
    • Ensure that financial reports are accurate and compliant with accounting standards.
  4. Budgeting and Forecasting:
    • Develop and manage the company’s budget, including revenue projections, expense budgets, and financial planning.
    • Create financial forecasts and models to support decision-making.
  5. Financial Analysis:
    • Analyze financial data to assess the company’s financial performance, identify trends, and provide insights.
    • Conduct cost analysis and evaluate investment opportunities.
  6. Compliance and Regulatory Standards:
    • Ensure financial practices adhere to accounting regulations and standards.
    • Stay updated on changes in financial regulations and ensure adherence.
  7. Risk Management:
    • Identify financial risks, such as currency fluctuations and market volatility, and develop strategies to mitigate them.
    • Implement risk management plans to protect the company’s financial assets.
  8. Treasury Management:
    • Manage the company’s cash flow, including cash balances, cash disbursements, and cash investments.
    • Optimize treasury operations to support import-export activities.
  9. Financial Controls:
    • Establish and maintain financial controls to prevent fraud, mismanagement, and financial irregularities.
    • Monitor compliance with financial policies and procedures.
  10. Taxation and Compliance:
    • Oversee tax planning and compliance, ensuring that the company adheres to tax regulations in import-export activities.
    • Liaise with tax authorities and external auditors as needed.

 

Qualifications:

 

  • Bachelor’s or Master’s degree in Finance, Accounting, or a related field.
  • Professional certifications such as CPA (Certified Public Accountant) or CFA (Chartered Financial Analyst) are preferred.
  • Proven experience in finance and accounting management, preferably in the import-export or international trade industry.
  • Strong leadership, team management, and financial analysis skills.
  • Excellent knowledge of financial regulations and accounting standards.
  • Proficiency in financial software and tools.

Company Culture

At Chetty Exports, our culture is built on precision, integrity, and global agility. We are not just a procurement and trade intelligence firm—we are a systems-driven team committed to delivering clarity, compliance, and commercial excellence across borders.

🔹 Core Values

  • Trust Through Transparency
    Every negotiation, agreement, and outreach is grounded in honesty, traceability, and ICC-compliant protocols.
  • Operational Excellence
    We design and execute every process with meticulous attention to detail—from supplier onboarding to inspection logistics—ensuring zero ambiguity and full accountability.
  • Global Responsiveness
    We adapt instantly to shifting market dynamics, regulatory landscapes, and stakeholder needs across India, Sri Lanka, China, Turkey, and beyond.
  • Respectful Communication
    Whether drafting a WhatsApp message or a formal contract, we tailor our tone and format to build trust, foster collaboration, and reflect cultural nuance.
  • Strategic Foresight
    We anticipate bottlenecks, mitigate risks, and optimize every business travel window for stakeholder engagement and deal-making.

🔹 How We Work

  • Modular Thinking
    Every outreach, agreement, and operational instruction is modular—designed for clarity, reuse, and stakeholder-specific deployment.
  • Compliance First
    We uphold international trade standards and ensure every transaction is legally sound, ethically executed, and commercially viable.
  • People-Centric Leadership
    We value warmth, appreciation, and long-term relationships. Our team thrives on mutual respect, continuous learning, and shared success.
  • Proactive Collaboration
    We don’t wait for problems—we solve them before they arise. Our culture rewards initiative, precision, and strategic communication.

🔹 Our Promise

Chetty Exports is where global trade meets disciplined execution. We empower our clients, partners, and team members to operate with confidence, clarity, and purpose—every step of the way.