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Shipping and Delivery Policy

At Chetty Exports®, we are committed to delivering our EXIM Buddy Consulting Services in a seamless and timely manner. Since our services are primarily digital and consulting-based, this Shipping and Delivery Policy outlines how we provide access to our services and any associated materials.

1. Service Delivery

1.1 Digital Nature of Services

  • All EXIM Buddy Consulting Services are conducted online through virtual meetings, video calls, or phone consultations. No physical shipping is required.

  • Access to the consultation will be provided through email, where clients will receive a meeting link (e.g., Zoom, Google Meet, etc.) prior to the scheduled session.

1.2 Delivery of Digital Materials

  • If any supplementary materials, such as templates, guides, reports, or spreadsheets, are part of the service package, they will be delivered via email or through a secure online platform.

  • Clients will receive access to digital materials within 24 hours of the consultation, unless otherwise specified.

2. Scheduling and Appointment Confirmation

2.1 Consultation Scheduling

  • Once clients book a consultation, they will receive a confirmation email that includes details of the consultation date, time, and meeting platform link.

  • In case of any issues regarding scheduling, clients are advised to contact us via support@chettyexports.com at least 24 hours in advance.

2.2 Rescheduling and Cancellations

  • If clients need to reschedule their session, they should refer to our Cancellation and Refund Policy for guidelines. We recommend rescheduling at least 24 hours before the confirmed time to avoid inconvenience.

3. Delivery Time for Services

3.1 Consultation Sessions

  • Consulting sessions are typically scheduled within 7 business days of booking, depending on consultant availability.

  • Clients can select their preferred time during the booking process, and all attempts will be made to honor the requested time.

3.2 Access to Digital Products

  • Any digital resources or follow-up materials will be delivered electronically within 24-48 hours after the consultation, depending on the nature of the service.

4. Delivery Issues

4.1 Technical Issues

  • If clients experience any technical issues accessing the consultation (e.g., trouble with the meeting link or platform), they are encouraged to contact our support team immediately at support@chettyexports.com or call +91-99406-99223 for prompt assistance.

4.2 Failure to Attend

  • If a client does not attend the scheduled consultation session without prior notice, they may be subject to our No-Show Policy, as outlined in the Cancellation and Refund Policy.

5. Contact Information

For any questions or concerns related to the delivery of EXIM Buddy Consulting Services, please contact us at:

By booking our services, you agree to the terms outlined in this Shipping and Delivery Policy.