Quality control
Sampling and pre-shipment inspection before goods leave India, with third-party or video inspection available to buyers.
Quality is checked before the goods leave India, not after they arrive. You can inspect every lot yourself or through your own agent.
What we do
Samples first
We send free samples. The buyer pays the courier freight.
Written specification
The agreed specification sits in the quotation and the proforma invoice, and the lot is produced to it.
Inspection before loading
You can appoint a third-party inspection agency or your own representative, or inspect by video, before the cargo is loaded.
Certificates
Quality and phytosanitary certificates are issued as your destination requires.
Registered and verified
CEPL holds IEC, GST, APEDA RCMC, Spices Board, FSSAI, MSME Udyam and DPIIT Startup registrations.
Clear claims process
Claims are raised in line with the Incoterms 2020 term on your proforma invoice, and rest on the pre-loading inspection. Once the cargo is loaded, quality claims cannot be accepted.
How it works
- Approve the sampleYou test the sample and confirm the specification.
- Produce to orderThe lot is produced or sourced against your confirmed order.
- Inspect before loadingYour agency, your representative or a video inspection checks the goods.
- Load and sealOnce the lot passes, it is loaded and the export documents are issued.
Inspection must take place before the cargo is loaded onto the truck. After loading, we cannot accept quality concerns or cancellations. See our Terms and Cancellation and Refund Policy.
Ready to start?
Tell us your product, quantity and destination port. We reply within one working day.
More services: Logistics solutionsProduct researchTrade advisoryAll services